Customer Service Representative-Wholesale Greenhouse
Natural Beauty Growers Natural Beauty Growers Denmark, WI Denmark, WI Full-time Full-time $18 - $20 an hour $18 - $20 an hour 10 days ago 10 days ago 10 days ago Natural Beauty Growers is one of the top 20 wholesale greenhouse growers in the nation.
Our beautiful products include a variety of annuals and perennials that we supply to retail garden centers, and young plants that we supply to other greenhouses.
Currently we are seeking a Customer Service Representative for the headquarters office located near Denmark, WI.
ESSENTIAL DUTIES AND RESPONSIBILITIES Daily communication with customers via either phone, e-mail or fax.
Coordinate and communicate with customers, sales, broker's reps, and shipping on all orders and issues pertaining to those orders.
Act as a central resource for customer and order status information for the customer and internal departments.
Ability to analyze reports and drill down information as needed.
Ability to think quickly and make sound, practical business decisions.
Communicate customer or order problems and aid in the solution of problems to customer satisfaction.
Available for overtime & weekends during peak season.
Available for occasional overnight travel.
Cooperate and work with all areas of the company to assure a quality product is delivered to our customers as required.
Cross trained and will assist Finished Plant Customer Service during their busy season along with any other areas such as processing picking/shipping paperwork or any other departments needing support with projects, etc.
Perform general offices tasks as needed by the department.
QUALIFICATIONS Must be proficient with MS Office suite, (especially Excel).
Should have professional written and verbal communications skills, and ability to provide outstanding internal and external customer service.
Very occasional weekend and evening hours required as needed.
Some overnight travel necessary for customer visits, trade shows, etc.
Growing or plant knowledge a plus, but not necessary.
EDUCATION and/or EXPERIENCE Associates Degree and/or two years of previous customer service.
Horticulture knowledge a plus.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our beautiful products include a variety of annuals and perennials that we supply to retail garden centers, and young plants that we supply to other greenhouses.
Currently we are seeking a Customer Service Representative for the headquarters office located near Denmark, WI.
ESSENTIAL DUTIES AND RESPONSIBILITIES Daily communication with customers via either phone, e-mail or fax.
Coordinate and communicate with customers, sales, broker's reps, and shipping on all orders and issues pertaining to those orders.
Act as a central resource for customer and order status information for the customer and internal departments.
Ability to analyze reports and drill down information as needed.
Ability to think quickly and make sound, practical business decisions.
Communicate customer or order problems and aid in the solution of problems to customer satisfaction.
Available for overtime & weekends during peak season.
Available for occasional overnight travel.
Cooperate and work with all areas of the company to assure a quality product is delivered to our customers as required.
Cross trained and will assist Finished Plant Customer Service during their busy season along with any other areas such as processing picking/shipping paperwork or any other departments needing support with projects, etc.
Perform general offices tasks as needed by the department.
QUALIFICATIONS Must be proficient with MS Office suite, (especially Excel).
Should have professional written and verbal communications skills, and ability to provide outstanding internal and external customer service.
Very occasional weekend and evening hours required as needed.
Some overnight travel necessary for customer visits, trade shows, etc.
Growing or plant knowledge a plus, but not necessary.
EDUCATION and/or EXPERIENCE Associates Degree and/or two years of previous customer service.
Horticulture knowledge a plus.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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